September 6-8, 2018 DEMO DAY SEPTEMBER 5 Orlando, Florida


Exhibitor Resources

Exhibitor Services Manual

The Exhibitor Services Manual provides you with important show-related information and deadlines, allows you to order show services, obtain online order forms and browse Shepard products and services.

View the Exhibitor Services Manual click here >
View Shepard Online Ordering Services click here >

Show Dates, Location & Hours

Surf ExpoThursday September 6 - Saturday, September 8, 2018
Surf Expo HoursThursday & Friday: 9am – 6pm
Saturday: 9am – 4pm
LocationOrange County Convention Center
South Halls A/B
9899 International Drive
Orlando, Florida 32819 View map >
Demo DayWednesday, September 5, 2018
Demo Day HoursNoon – 5pm
LocationBill Frederick Park at Turkey Lake
3401 S Hiawassee Rd, Orlando, FL 32835
View map >

Key Deadlines

August 7Shepard Discount Deadline for Graphics & Signage
August 8First day for warehouse deliveries without an additional surcharge
August 9Orange County Convention Center Discount Deadline (Electrical).
August 9Smart City Discount Deadline (internet, phone)
August 16Shepard Discount Deadline for (Carpet & furniture and booth cleaning services)
August 21AASE- Security Personnel Discount Deadline. Order >
August 23PRG Discount Deadline for AV Equipment
August 27Last day for warehouse deliveries without an additional surcharge
September 4 First day freight can arrive at show facility


Services A-Z

ServiceService ProviderContact
Audio Visual Equipment & Services PRG
Online Order Code: SURF180823
Tel: 888-844-4225
BadgesSurf Expo Exhibitor ConsoleClick here > then look for “Badge Registration” to register all personnel for a show badge.
Booth CleaningShepardTel: 407-888‐9669
Email >
Email >
Electrical, Lighting & UtilitiesOrange County Convention
Pricing & order form click here >
Tel: 770-507-6777
Freight & ShippingShepardTel: 407-888‐9669
Email >
Food & Beverage & Booth CateringCenterplateTel: 800-345‐9898 or 407-685-5874
Email >
Graphics & SignageShepardOrder Form >
HotelsonPeakBook your hotel now for the best selection at the best price click here >
Tel: 855-742‐9170 or 212-532‐1660
Beware of Unauthorized Hotel Solicitations - Note that onPeak is the only official hotel provider associated with our event. While other hotel resellers may contact you offering accommodations for your trip, they are not endorsed by or affiliated with the show. Beware that entering into financial agreements with non-endorsed companies can have costly consequences.
International ShippingPhoenix International Business LogisticsVeronica Gomez
Tel: 908-355-8900 or Email >

Phil Hobson
Tel: 908-355-8900 or Email >
View info >
Insurance for PurchaseMarsh/Total Event
Tel: 781-994‐6000
Email >
Internet & TelephoneSmartCity
Tel: 888-446-6911
RiggingOrange County Convention
Tel: 407-685-1506
SecurityAASETel: 321-202-9882
Email >

Move In & Move Out

Dock and POV doors will be closed at 6pm. The Hall will remain open for set up for exhibitors already in the building until 8pm.
Move in days/hours:
• Tuesday, September 4, 2018,  (8 am – 6 pm)
• Wednesday, September 5, 2018,  (8 am – 6 pm)

Privately Owned Vehicle “POV” Move In – Exhibitors may hand carry their merchandise from their personally owned vehicle (a personally/privately owned vehicle i.e. car, SUV, mini‐van, passenger van or pick‐up truck – NO BOX TRUCKS) in the designated areas. ONLY hand carrying or two wheel dollies will be allowed to bring merchandise from your privately owned vehicle to your booth. Unloading requires one person to remain with the vehicle at ALL times. Product must be unloaded within 30 minutes and the vehicle must then be moved. View POV Instructions & Restrictions click here >

• Saturday, September 8, 2018, (4 pm – 10 pm)
• Sunday, September 9, 2018, (8 am – 6 pm)
• Monday, September 10, 2018, (8 am – 12 pm)

Marketing Due Dates 

Below are key deadlines for Sponsorships and Advertising.  To see all Marketing Opportunities available click here >

  • Marketing & PR Toolkit click here >
  • Online Profile/Exhibitor Listing – deadline August 3, 2018
  • Surf Expo Appointment Cards order cards – deadline August 17, 2018
  • Exhibitor Landing Page – deadline August 24, 2018
  • Booth Promotion Widget – deadline August 24, 2018
  • Social Media Badges & Graphics – deadline August 24, 2018, to view and download graphics click here >
  • Download the Surf Expo Show App click here >  – Download before the show!


Parking Info

The Orange County Convention Center South Hall parking lot is located adjacent to the exhibit halls. Forty handicap parking spaces are available along the east side of the complex closest to the entrances. Overnight parking is prohibited. Parking fees are charged on a per entry basis: $15.00 parking fee for passenger vehicles $25.00 parking fee for oversized vehicles.

Buyer Relations Team

Surf Expo’s dedicated Buyer Relations Team’s mission is to ensure exhibitors see the right buyers. Learn More >



Please be aware that you may receive solicitations from companies that are NOT affiliated with Emerald Expositions or Surf Expo. The information below will help alert you to such companies. If you have any doubts about a solicitation using the Surf Expo name (for example, the solicitation requires payment made to an address in a foreign country), please contact your sales person or

Attendee & Exhibitor List and Directory Warning

Companies offering access to the Surf Expo attendee or exhibitor list are not affiliated with the Surf Expo or Emerald Expositions. Examples include Examples of unauthorized directories or guides include The Fair Guide, the Expo-Guide, and ExhibitPros, all of which use the name of Surf Expo. Emerald Expositions & Surf Expo are NOT affiliated with these publications. / Community-Commerce and REACH Marketing are authorized to provide official list rental services for the show.

Official Surf Expo Hotel/Housing Provider

When making your housing arrangements for the Surf Expo, it is important to use a company that you can trust. Surf Expo has designated OnPeak as  THE ONLY OFFICIAL HOUSING PROVIDER for Surf Expo. There are companies and organizations that will try to present themselves as official partners of Surf Expo and offer you a potential room that might not be guaranteed or available. Again, OnPeak is the only official housing provider for the Surf Expo. Book a hotel through OnPeak.

Why Book in the Surf Expo Hotel Block?
• Special rates are negotiated
• Friendly booking terms: No Change Fees. No upfront non-refundable payments.
• Greater networking opportunities exist in hotels within the block.
• Reservations within the block are protected from hotel relocation.
• Housing Representatives are available for on-site assistance with official hotels.
• Guaranteed Rates.
• Easy to modify or cancel reservations.


• The hotels have not been pre-qualified and viewed by Surf Expo Staff.
• Many hotels will require hefty deposits and full pre-payment along with steep change and cancellation fees.
• On-site support is not provided for these ancillary hotels if you incur challenges during your stay.

Unaffiliated housing companies NOT endorsed by Surf Expo include:
• Corporate Housing Planners
• Global Expo Housing
• Convention Housing Services
• Exhibition Housing Services

OnPeak cannot help you or protect your rooms when you book through any other source.  OnPeak is the only OFFICIAL Surf Expo Housing Partner!

Internet/Wifi Networking Service Warning

Trade Show Internet (TSI) is a 3rd party company who solicits convention internet packages to exhibitors. Trade Show Internet is not an official vendor of Surf Expo, Emerald Expositions, nor are they affiliated with the Orange County Convention Center. Any services they attempt to sell to exhibitors is not guaranteed nor do they include ANY on-site support. Smart City is the internet provider of Surf Expo and the Orange County Convention Center.

Smart City
Toll-Free: (888) 446-6911
Phone: (702) 943-6087
Fax: (702) 943-6001