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The Show  >  Attendee Registration  >  Attendee Registration FAQs

Attendee Registration FAQ's

Q. What are the dates of your upcoming shows?
A. September 6-8, 2012.

Q. What are the show hours for September 2012?
A. Thursday, September 6, 9 a.m. - 6 p.m.; Friday, September 7, 9 a.m. - 6 p.m.; Saturday, September 8, 9 a.m. - 5 p.m.

Q. I have attended Surf Expo in the past. Do I have to register all of my Company data again?
A. No, you don't have to enter your company data again. You can click here to log on to your store profile, look up your password, edit employees and update physical store addresses.

Q. I've forgotten my password. How can I get it?
A. We will be glad to email your password to you. Click here and enter your store contact email.

Q. I would like to attend Surf Expo for the first time. What credentials do I need?
A. Stores need to supply a valid Tax I.D. number or current business license. First time attendees (buyers) need to show a cancelled payroll check, employer 941 form or copy of the most recent W-2. Badge pickup requires a valid photo I.D. as well.

Q. I am an approved store owner and would like to bring a guest, what do I need to do?
A. Buyers' guest fee is $30 and all buyer guests must register onsite along with the main store contact.

Q. Can I bring a minor into the show?
A. Minors are allowed to attend Surf Expo under specific circumstances. Please click here for a full explanation of our minor policy.

Q. Is childcare available at the show?
A. No. Quality childcare nearby the convention center is available from providers recommended by the Orange County Visitors' Bureau.

Q. Can my employees log on and register themselves?
A. No, registration access is available only to the main store contact. While we do look for individual employee information, including age and email, we understand that store information is sensitive and we limit access to protect that privacy.

Q. A Zip Code field is required, but our country does not use Zip Codes, what should I do?
A. Simply enter 00000 into the Zip Code field.

Surf Expo Minor Policy

No one under the age of 16 is allowed at Surf Expo.

However, the show does recognize certain situations and can make some exceptions to this rule.

Exception #1
Shop owner’s children. We realize that many small shops are family run stores. The children will someday own & run the business. If the shop is a PBC member, that shop may request a badge for their children who are aged 12 -15 years old.

Exception #2
Nursing Mother.
If the owner of the shop is a nursing mother and the child is less than one year old, a request may be made.

Exception #3
Medical reason. In certain situations a badge may be granted.

Buyer Minor exception requests can be submitted anytime, but must be received three weeks before the show date. Requests made after this will not be accepted, nor will any on-site requests be granted. Email your Buyer Minor requests to sfisher@surfexpo.com

No Strollers are allowed on the show floor.

If, for any reason, the child must be removed from the show floor, any associated costs will be the sole responsibility of the parent, guardian, or exhibitor.

Exhibitor Minor exception requests must be submitted three weeks prior to the show using the form below. Any questions can be e-mailed to jgriffeth@surfexpo.com.

Exhibitor Minor Badge Application. Click Here.

Buyer Guest Policy: There are no Minor Buyer Guests.

Industry Guest Policy: There are no Minor Industry Guests.

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